Rooms Division Opportunities

JOB OVERVIEW

Jumeirah is recruiting experienced rooms-division professionals in Dubai across guest services, guest relations and front-office leadership positions. The vacancies focus on luxury guest experience, accurate front-office operations and effective service recovery.

KEY RESPONSIBILITIES

• Welcome and register guests and support efficient check-in and check-out processes.
• Deliver personalized guest service throughout the stay.
• Handle guest requests and resolve complex concerns professionally.
• Maintain accurate front-office records and transaction information.
• Gather guest feedback and coordinate follow-up with relevant departments.
• Support smooth communication between front office, housekeeping, concierge and other operational teams.

QUALIFICATIONS & REQUIREMENTS

• 1–2 years of experience in the same or a closely related role within a five-star luxury hotel.
• Strong communication, teamwork and guest-relations skills.
• Professional interpersonal and telephone manner.
• Opera Cloud experience is preferred.

JOB DETAILS

• Employer: Jumeirah
• Location: Dubai, United Arab Emirates
• Positions include Guest Services Executive, Guest Relations Executive, Team Leader Front Office and Assistant Front Desk Manager.

HOW TO APPLY

Select Apply to continue with the application.