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Job description
JOB OVERVIEW
IHG Hotels & Resorts is recruiting a F&B Captain in Kuwait. This customer-facing role is responsible for delivering a professional service experience, responding to customer needs, supporting smooth daily operations and representing the organization’s service standards.
KEY RESPONSIBILITIES
- Deliver attentive and professional service throughout the customer or guest journey.
- Respond to enquiries, requests and service issues promptly and courteously.
- Coordinate with colleagues to ensure smooth daily operations and consistent service standards.
- Maintain accurate information and follow operating procedures relevant to the role.
- Support a positive customer experience while representing the brand professionally.
QUALIFICATIONS & REQUIREMENTS
- Strong customer-service mindset and professional communication skills.
- Ability to remain composed, helpful and attentive in a busy service environment.
- Good teamwork, organization and problem-solving ability.
- Flexibility to support operational schedules and changing customer needs.
JOB DETAILS
Company: IHG Hotels & Resorts
Location: Kuwait
HOW TO APPLY
Select Apply to continue with the application.