Assistant Lounge Manager

JOB OVERVIEW

Plaza Premium Group is recruiting an Assistant Lounge Manager in Dubai to supervise day-to-day lounge operations across Front of House and Back of House and support consistent airport-hospitality service.

KEY RESPONSIBILITIES

• Oversee daily lounge operations during assigned shifts.
• Monitor service speed, quality and product knowledge.
• Audit compliance with company, government, food-safety and health requirements.
• Supervise employee performance and coordinate coaching and HR follow-up.
• Monitor Front of House inventory, ordering and operational costs.
• Resolve guest complaints and support customer-feedback and PR activities.
• Manage rosters, liaise with airlines and support operational reporting and improvement projects.

QUALIFICATIONS & REQUIREMENTS

• Minimum 6 years of supervisory or managerial experience in hospitality, Food & Beverage, lounge operations or a related field.
• Proven team-leadership, customer-service and operational-management experience.
• Knowledge of health and safety regulations.
• Strong English communication; Arabic is an advantage.
• Able to work weekends, public holidays and shifts and perform effectively under pressure.

JOB DETAILS

• Employer: Plaza Premium Group
• Location: Dubai, United Arab Emirates
• Job type: Full Time
• Workplace: Airport lounge operations

HOW TO APPLY

Select Apply to continue with the application.