Supervisor - Operations

JOB OVERVIEW

St. Regis Hotels & Resorts is recruiting an Operations Supervisor in Dubai to support Rooms and Guest Services operations, supervise front-office activities and maintain high guest-service, cashiering and operational standards.

KEY RESPONSIBILITIES

• Review shift logs, cashier reports and daily operational records.
• Coordinate with departments to resolve guest calls, requests and operational issues.
• Process guest arrivals, verify reservations and identification, arrange payment and issue room keys.
• Support room sales for walk-in guests within availability and pricing rules.
• Assist management with training, coaching, evaluating and motivating employees.
• Handle guest needs and complaints professionally and maintain safety and service standards.

QUALIFICATIONS & REQUIREMENTS

• High school diploma or GED equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.
• Strong guest-service, communication and teamwork skills.
• Ability to work in an active hotel-operations environment and follow company safety procedures.

JOB DETAILS

• Employer: St. Regis Hotels & Resorts
• Location: Palm Jumeirah, Dubai, United Arab Emirates
• Job type: Full Time
• Marriott Job Number: 26113435

HOW TO APPLY

Select Apply to continue with the application.